This subscription service will not be provided after July 31 2017.

We recommend that you change to www.earthcam.com which is a free-of-charge alternative built on similar technology. To get started:

  1. Go to http://www.earthcam.com/myearthcam/
  2. Create an account (Click on “Get Started Now”) and follow the instructions.

 

FAQ & Troubleshooting
I can't see any picture, what's wrong?

 

  • Check that the camera is working on the LCD monitor. (2,5" hand held)
  • Make sure that the camera system is connected to the computer. (videoLink or AV receiver connected via the USB adapter. Red RCA connector to red, yellow to yellow.)

 

The Broadcast page isn't working?

 

  • Make sure that the Camera Viewer program isn't running.
  • Update Adobe Flash Player to the latest version.
  • Using Google Chrome or Explorer? Switch to Firefox.
  • Restart your computer and try to broadcast again.

 

The app isn't working?

 

  • Make sure that the broadcast is working on your computer.
  • Check your internet connection.
  • Your channel ID is available on the broadcast page. (On your computer, where you start the broadcast)
  • If your channel isn't password protected, leave the password field blank.

 

What internet bandwidth do I need to broadcast?

We recommend that you use a broadband or mobile internet connection of at least 0,3 mbps.
The faster connection you have, the better the streaming quality will be.

What internet bandwidth do I need to receive through a web browser?

We recommend that you use a broadband or mobile internet connection of at least 0,3 mbps.
The faster connection you have, the better the streaming quality will be.

What internet connection do I need to receive in my mobile?

You can use either a 3G or a 2G/Edge connection. When using a 3G connection you will receive streaming video, on 2G/Edge you will see images updating less rapidly.

I'm using Mac OS X, is there any way I can use this service?

We currently only have software for Windows.

A solution if you have an Intel Mac is to install Windows using for example BootCamp or Parallels. Please check official Apple support for information on how to do this.

My browser crashes when I broadcast?

Make sure you are using the latest version of Adobe Flash Player.

Also check your computer power saving settings. If your computer goes into power saving mode your broadcasting may stop and your browser may crash.

My webcam is broadcasting instead of my USB-adapter?

Go to Setup & Broadcast Cam, right click on the broadcasting picture. Choose preferences and click on the camera tab. Choose "USB 2821".

I want to use the USB-adapter to see the picture on my computer, not to broadcast?

To use the USB-adapter to see the picture from your camera on your computer you can use the LUDA Camera viewer: Click here to download the application

I have lost the installation CD

You can download the installation file here: Click here to download

Customer Service

Luda.Farm Support